eApps.com Reviews
Total Number of eApps.com Reviews: 6
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Tyler Johnson
(
November 18, 2013 )
Horrible
If I had to sum up eApps in one word, that word would be: horrible.
Let's start with server uptime. When is the server down? Better question, when is the server up!? My server/sites are going down literally 20 times a day! I, of course, contact their customer service, which takes several days to respond, and am told that IT'S MY FAULT. I'm told that I don't have enough CPUs and memory to support my site! Ummm...I transferred from DreamHost and used the exact same settings. Never had any issues over there.
So, I do the smart thing and ask them, "What service upgrades do you recommend so that my site stays up?" I take their exact specifications, update my services and guess what!? NOTHING CHANGES. The site is still constantly down 20 times a day. So, I contact them again. Once again, wait for it, IT'S MY FAULT. I ask how it's my fault and they literally respond, "You need to upgrade your services." I respond and tell them
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Fred
(
December 10, 2004 )
I have been with eApps for a few years and so far they are the worst hosting service by a mile, I call them hostess from hell, if you want to experience constant offline and inconsistent services and charging you for any extra support then choose eApps.
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bufamufasa
(
December 01, 2004 )
Been using Eapps for 24 months now. Great reliability. Tech support is great - usually have an email resolution within a few hours. I'm a very technical user and appreciate the VPS and all of the customizations I can make. Their document center is huge.
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C
(
November 19, 2004 )
The support staff seem to know nothing about how to manage a server environment. Their solution to every problem is to keep upgrading your plan, since they clearly dont understand their server setup which is very inefficient.
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Dan Allen
(
November 19, 2004 )
These guys are the worst I've ever experienced. They hire people for 1st level support that don't even speak english! The management of this place is really bad.
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n
(
November 17, 2004 )
Was an eApps customer for a year. Won't respond to your emails if you have a problem, unwilling to work with you. If you call them out on a problem they don't want to fix they'll ignore you. Don't trust this place.
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